Our Technical Services
Services
We handle diagnostics, fault isolation, component repair and replacement, firmware and software updates, MDM/TMS support, calibration, burn-in and final quality checks, as well as cosmetic repairs and refurbishing.
Skills & equipment
Our team consists of manufacturer-trained technicians using certified calibration tools, dedicated test benches, ESD-controlled workstations, and secure parts storage with controlled access.
Spare parts
We use only original, manufacturer-approved spare parts to protect device performance and reliability.
Warranty
All replaced parts and labour are backed by a 3‑month guarantee for your peace of mind.
Parts management
We manage a central stock with buffer inventory, FIFO controls and tracking for each part’s lifecycle.
Quality & warranty
We log every repair, look for root causes of repeat issues and keep improving our processes.
Our Repair Process
01
Log Repair
Start by logging your device repair online or via our contact center.
02
Diagnosis
Expert technicians isolate faults using certified diagnostic tools.
03
Expert Repair
We replace parts with original approved spares and perform firmware updates.
04
Quality Finish
Calibration, quality checks, and refurbishing backed by a 3-month guarantee.
INSTALLATIONS & STAGING
