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SERVICE LEVEL AGREEMENTS
Repair Timelines
Standard Carry-in Warranty Jobs
Job Login & ID Issuance
within 1 business hour after reciept
Technical Assessment
1 - 2 business Days
Repair Completion
3 - 5 Days
Out-of-Warranty Repair Jobs
Assessment within 3 business days
Job Login & ID Issuance
within 1 business hour after reciept
Quote within 3 days of assessment
Repair (Post Approval)
3 - 10 Days
Proviso: Timelines are subject to local business hours and availability of specific parts. We strive to maintain the highest quality of work for every device.
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Technology is best when it brings people together and works exactly when you need it most.
The DomusTech Quality Standard
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