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What to send
- Customer name
- Device model
- serial number
- fault description
- warranty status (if known)
65% BER threshold
If a repair costs more than 65%
of replacement value.
you have the option of
choosing to repair or replace the device.
90- day Guarantee
Out-of-warranty repairs are guaranteed for 90 days on workmanship and replaced parts
Did you know?
Our IT system was built by our very own Head of Operations, Vasti Gouws called PhixDesk.com

Get a look behind the scenes

Just press play

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